There is nothing worse than being stuck in a call queue for long periods of time and being passed between multiple departments and countries to get a relatively straightforward query resolved. Our operations are solely UK based and we only look after business customers. This really does make a big difference to business owners because it gives them the confidence to get on with what’s really important to their business without the time wasted dealing with larger network operators.

You don’t pay a premium for our exceptional customer service. Our line rental charges and call rates are market leading and you will make significant savings on the largest UK network providers by switching to Columbus. Columbus does not apply minimum call charges or call set up charges. We also bill calls to 4 decimal places and on a per second basis. In short we ensure you get the best possible value from our proposition combined with outstanding service.

Like most UK service providers we rely on the Openreach network to deliver some of our Business Line services and faults do occur from time-to-time. Our customer’s  perception of our business is only really tested when things go wrong and this gives our customers real insight into how we compare favourably with larger network operators when it comes to fixing issues quickly and communicating clearly throughout. Our customers see the difference every day they deal with us and trust us as a partner to provide not only Business Line and Call services but also Business Phone Systems, Business Broadband, Business Mobile Phones, Business hosting, applications and IT support.

One of our operational strengths is the ability to deliver, manage and support services across multiple sites, however many. If you need to consolidate offices, reduce complexity, reduce costs and need a single point of contact, our hassle-free switching service is right for your business. Call us on 0333 240 7755 to discuss your requirements.