Columbus provides high quality, business broadband services designed to meet the bandwidth and usage needs of today’s businesses. Whether you are a home worker, small business or large organisation, we have a broadband solution to suit your needs precisely. With more applications moving from the office to the cloud including business phone systems, it is critical that you can connect your business and workforce reliably wherever they are located. Our full range of business broadband services includes Assured Broadband; a voice-only broadband service which includes fully managed, high quality Cisco hardware. Assured Broadband supports our SIP Trunks and Hosted Phone Systems to deliver high quality calls backed up by a comprehensive service level agreement.
Reasons to choose Assured Business Broadband
Business Only Network
A broadband network built exclusively for business use, designed to ensure that you get the most reliable services.
Outstanding Network Quality
We provide you with the peace of mind that our network has been built and maintained to deal with any circumstances.
Commercial Flexibility
An extensive range of business broadband services to suit all budgets combined with flexible contract terms.
Exceptional Customer Service
An ongoing commitment to provide exceptional customer service to all our business broadband customers.
How Columbus Assured Broadband differs from the big networks
No consumer traffic clogging up the network during business hours.
Great range of features designed specifically for businesses.
Exceptional UK-based customer service and account management
Assured Broadband Service Highlights
- Specialist broadband product designed for IP Telephony
- Great value for money
- Business-only network and service
- Fully managed, high quality Cisco router
- Supports up to 15 concurrent voice calls (G.729)
- Flexible contract terms
- Static IP address included
- Hassle free migration process
- Exceptional UK-based support
- Underpinned by a stringent SLA
- Free install and free router on 36 month term
Download the brochure
Is Assured Broadband right for my business?
Any business considering next generation voice services such as a hosted phone system or SIP Trunks should consider Assured Broadband as their access service. In doing so your business will benefit from a solution which is managed end-to-end. This means that one supplier has full visibility and control of all elements of the solution which provides more responsive customer service and faster fix times if a fault should occasionally arise. You will also benefit from reduced rental charges for the combined services, which will help you save you time and money.
Our focus is entirely on providing hassle-free, simple to use services for businesses and our customer service is UK-based and second to none. If you need to talk to us, you won’t ever have to wait in a call queue and we will answer your call very quickly. Call us on 0333 240 7755 and see for yourself.
Assured Broadband includes a very stringent service level agreement and a service called Business Care to ensure that we get you back up and running as quickly as possible when faults may very occasionally arise. When businesses require the fastest possible time to fix on Business Broadband, Business Care provides the additional reassurance a business needs which is backed up by our exceptional customer service. We make sure we fix things in the quickest possible timeframe and communicate clearly and effectively throughout the process.
Assured Broadband is ideal for multi-site businesses such as estate agents, garages, retail outlets, restaurants, bars and surgeries to name a few. It’s a simple process to switch providers and we will help you consolidate services for simpler management, better customer service and improved value.
Frequently Asked Questions
What is the quality like?
Reassuringly our network is designed specifically for business users. We offer a geographical resilient network and prioritise time-critical and business-critical applications at all times.
Is your support team UK based?
When faults do occasionally occur, especially for a business, you need to know that the team supporting your broadband are UK based, well trained and understand the importance of getting your service back up and running as quickly as possible. Customer service is at the heart of our organisation and you will be able to reach us quickly every time. Every member of our support staff is UK based and every team member is taught to set expectations correctly, communicate effectively and above all resolve the issue in the shortest possible time frame.
How long will it take to get my business up and running?
- To switch broadband from another supplier – 10 working days
- To switch broadband and phone line from another supplier – 10 working days
- To install a new line and business broadband – 10 working days
- To install a new lines and Assured Broadband – 10 working days
- To regrade your existing Columbus Business Broadband service – 5 working days
Will it save me money?
As Columbus can supply you with voice, data, mobile and IT services we can save you money by consolidating your services and your business will benefit from:
- Discounts for multiple services
- Lower bills
- A single suppler
- A single point of contact for all services
- One bill for all services which will save you time and money
Is it easy to switch suppliers?
Over time we’ve seen faster broadband speeds becoming more widely available and organisations are better informed of what does and doesn’t represent good service and value. Whether it’s the way a broadband service is performing or the level of support received when an issue arise. We are experts in managing small and large scale migrations and we will work closely with you through every step of the migration process whether it is for a single broadband service or nationwide estate. Our operational expertise combined with our exceptional customer service is a key differentiators.
Make an Enquiry. Let's go!
Want to find out more about Columbus Assured Broadband solutions? Get in touch.
Latest from the Columbus Business Broadband Blog…
Disaster Recovery advice for businesses during storms and flooding
Does your business have an up-to-date Disaster Recovery Plan? With the latest business communications and technology solutions and a mobile-enabled workforce, businesses need not suffer during the annual UK winter storms. UK storms impact As the winter storm season begins this year, all businesses should be thoroughly prepared because none of us know with any meteorological precision what is…
Gigabit Voucher Scheme update from Columbus UK
Get the very best Business Internet, speed and functionality at lower cost with Gigabit Vouchers from Columbus UK Columbus UK are proud to have become registered suppliers of the UK government’s Gigabit Voucher Scheme, giving small businesses a boost by improving their broadband speed with financial help to install a gigabit-capable connection. Read on to find out more about the…
Hosted phone system helps luxury eyewear retailer beat the ‘Beast From The East’
S truck by the worst snowstorms in over a decade and unable to get to work for three days, learn how it was business as usual for Pretavoir staff using the Horizon hosted phone system and mobile apps from Columbus UK. The ‘Beast From The East’ Arrives in the UK Overnight on Wednesday, 28th February, unprecedented amounts of snow fell…
“Make operational life simpler by switching to a single, reliable and trusted business broadband provider and concentrate on what’s really important to your business.”
What We Deliver…
Outstanding customer service and account management
A single supplier to help you consolidate services and reduce costs
Hassle free switching from your incumbent provider
Excellent network coverage and resilience
Extensive, high quality portfolio of services covering voice, data, mobile and IT
Reduced admin time with a single invoice for all services and a single point of contact
Big savings on multiple service bundles, competitive tariffs and accurate and timely bills
Commercial strength, stability and longevity