Business phone systems that offer flexibility, reliability and vast amounts of features at low cost? Introducing Horizon from Columbus. Horizon is a Hosted phone system, which means there is no on-premise hardware required, everything is expertly managed from our data centres. The service has lots of clever features and an emphasis on control and administration through the web. With only a minimal capital outlay required, a reliable and proven service, and a jargon free approach to business telephony and communications, Horizon is suitable for any sized business looking to improve their productivity and image.
Service Highlights
- An on demand service with no hidden costs
- Only pay for what you need on a simple per seat basis
- You’re in control – web based portal for easy management
- It’s future proof, get new features immediately
- Feature rich, highly reliable & easily scalable
- Powered by Broadsoft, global leader in UC software
- Free handsets with selected Broadband services
- Broad choice of Polycom, Cisco & Yealink IP handsets
- Desk phones, soft phones & mobile clients
- Offers integration with over 20 leading CRM systems
- Advanced call reporting and wallboard options
- Auto Attendant, Call Queuing, Call Recording, Music On Hold
- Ideal for flexible working & multi-site businesses
- Flexible contract terms & inclusive call bundles
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Are Hosted Business Phone Systems right for my business?
Unlike traditional business phone systems that require expensive upgrades when you reach capacity, Horizon is flexible allowing you to scale up or down easily and you only ever pay for what you need on a per seat basis. Columbus also provides inclusive call bundles and free Polycom and Cisco IP Handsets with selected broadband services. With minimal capital outlay and reduced operating costs, Horizon is ideal for the legal, financial, health, retail, property and manufacturing sectors and many more besides.
We provide everything you need, handsets, apps, broadband access, core network services, on site set up, training and ongoing support, allowing you to get on with what’s really important to your business.
Horizon provides lots of clever, time-saving features which are managed from an easy-to-use web portal. New users can be set up in minutes, changes to your business call handling can be amended in real-time and out of hours call handling is fully automated using a scheduling service. Additional features such as call recording, advanced call reporting, wallboards and CRM integration can help improve service levels and employee productivity.
Unlike traditional phone systems which may need expensive upgrades when they reach capacity, Horizon is easily scalable as the service is managed from the network. You will also get the latest updates and features as soon as they are released, all in one convenient, simple monthly charge per user.
Horizon is simple to install and allows you to dispense with a physical phone system and it’s simple to manage on a day-to-day basis using the easy-to-use Horizon web portal. It’s also easy to scale the system up or down to suit changing operational requirements. It’s also easy to roll out to remote workers and additional offices without significant expense.
Frequently Asked Questions
Is it expensive to install?
What is the call quality like?
Does it support call recording?
Does Horizon provide advanced reporting options?
Does Horizon support wall board integration?
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“Make operational life simpler by switching to a single, reliable and trusted solution provider and concentrate on what’s really important to your business.”
What We Deliver…
Outstanding customer service and account management
A single supplier to help you consolidate services and reduce costs
Hassle free switching from your incumbent provider
Excellent network coverage and resilience
Extensive, high quality portfolio of services covering voice, data, mobile and IT
Reduced admin time with a single invoice for all services and a single point of contact
Big savings on multiple service bundles, competitive tariffs and accurate and timely bills
Commercial strength, stability and longevity