Consider a Converged Business Communications Solution

Save time and money with a single provider for your business communications services.

It maybe time consider a Converged approach.  If your business uses multiple providers for its communication services, then you will be familiar with the pain of making a change to your services all too well. If you are moving to a new office, coordinating multiple providers can be a headache. Not only do you need one company to move your phone lines, another company to install your internet connection and yet another company to move your phone system, you also need to ensure all this happen simultaneously.

If you employ a new member of staff and need to set them up with a landline and mobile, then there is one company to call to add a new extension to your phone system and another company to organise an additional mobile phone. Each month you receive multiple bills that all arrive at different times. The process is time consuming and frustrating, but it doesn’t have to be. Converged is a term that describes receiving all your communications needs as part of one service from a single supplier. This can include:

• Phone system
• Business Lines or SIP Trunks and calls
• Internet access
• Mobile phone service

Sometimes known as bundling, converged services have the potential to save your business time and money when compared to a multi-provider solution. Moving all of your business communications services to a single provider can provide many benefits. Depending on your provider, a converged solution could allow you to enjoy:

• Faster resolution of technical issues
• A single bill, with a single point of contact for any queries
• Integration between services
• Improved service delivery

If you find yourself searching for your missing communications budget at the end of the month, along with all of the lost hours spent dealing with multiple providers, then it’s time to convert to converged.

Download the Columbus eGuide to Converged Business Communications Solutions below.

If you need advice or you would like to discuss your business telecoms and technology challenges why not speak to one of our friendly and experienced experts on 0333 240 7755. We would be delighted to help you.