PCI DSS Compliance The UK Government’s Cyber Security Breaches Survey 2017* revealed that nearly half of all UK businesses had suffered a cyber breach in the previous 12 months with small businesses hit particularly hard by attacks. With more stringent data protection laws in the form of the EU’s new General Data Protection Regulation (GDPR) coming into force in May…
What are the business benefits of call recording? With new legislation in the form of MiFID II coming into force for financial services organisations next year plus other ongoing UK and EU compliance requirements (PCI DSS and FSA), there are lots of regulatory reasons for introducing call recording to your business. But it’s not just about compliance; there are plenty…
