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Call Recording

Feb 27 2018
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PCI DSS Compliance solutions from Columbus UK

Is it time you tackled your PCI DSS compliance?

By Call Recording, Inbound Call Handling Services, Inbound Call Solutions, Legislation and Compliance, PCI Compliance, PCI DSS

PCI DSS Compliance The UK Government’s Cyber Security Breaches Survey 2017* revealed that nearly half of all UK businesses had suffered a cyber breach in the previous 12 months with small businesses hit particularly hard by attacks. With more stringent data protection laws in the form of the EU’s new General Data Protection Regulation (GDPR) coming into force in May…

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Aug 08 2017
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Call Recording Solutions from Columbus UK. PCI DSS, FSA and MiFID II compliant. Call 0333 240 7755.

MiFID II – the jargon free guide to call recording

By Call Recording, Legislation and Compliance, Mobile Services, Voice Services
A simple guide to recording and storing conversations to comply with MiFID II. Detangling the complexity of MiFID II. How does it impact your organisation and how can you prepare? The Markets in Financial Instruments Directive, commonly known as MiFID II, is due to come into force in January 2018. First introduced by the EU in response to the 2008...
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Jun 01 2017
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MiFIDII, FSA and PCI DSS compliant call recording solutions from Columbus UK.

What are the business benefits of call recording?

By Business Phone Systems, Business VoIP, Call Recording, Hosted Business Phone Systems, Inbound Call Handling Services, Inbound Call Solutions

What are the business benefits of call recording? With new legislation in the form of MiFID II coming into force for financial services organisations next year plus other ongoing UK and EU compliance requirements (PCI DSS and FSA), there are lots of regulatory reasons for introducing call recording to your business. But it’s not just about compliance; there are plenty…

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Dec 15 2016
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Horizon Hosted Business Phone System Web Portal Performance Statistics

Phone systems for your mobile workforce

By Business Phone Systems, Business VoIP, Call Recording, Cloud Voice, Hosted Business Phone Systems, Mobile Services, Voice Services
Discover the limitations of traditional phone systems and learn why you should introduce a feature-rich, flexible alternative. There is no doubt that UK working practices have changed significantly over the last decade and the introduction of government legislation (The Flexible Working Regulations 2014) which gives employees the right to request flexible working has helped to accelerate a shift to remote...
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Mar 24 2016
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Image of display monitors illustrating Horizon web portal used for hosted business phone system management.

New Release for Horizon Hosted Phone Systems

By Business Phone Systems, Business VoIP, Call Recording, Cloud Voice, Hosted Business Phone Systems, Voice Services
New release available now for Horizon Hosted Business Phone Systems The latest service release for Horizon, the Hosted Business Phone System from Columbus UK is available now.  This release focuses on an extensive update to the Advanced Call Recording to make search, call recording retrieval and bulk deletion much simpler and easier to use. The improvements include: Faster searches for...
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