Voice Services
Columbus UK launches Hosted Call Centre solution for UK small and medium-sized businesses. As an add-on to their highly popular Hosted Business Phone System called Horizon, Columbus UK has launched a very powerful and scalable hosted call centre solution for UK businesses. The service is called Horizon Call Centre and it is the latest edition to their growing Business Voice…
Is Your Business Ready to cope with Extreme Weather Events? Whilst you could argue we haven’t had much of a summer this year, there is a chill in the air during the evenings which marks the beginning of Autumn in the UK. Whilst the traditional November storms are still a few months off it is worthwhile checking that your business…
The UK government’s flexible working laws have been in place since June 2014. Rights that were previously only reserved for carers and those looking after children have now been extended to the wider working population which means that your business is more than likely impacted. Whilst many businesses across the country have embraced flexible working and made the necessary HR…
Hosted Business Phone Systems provide the flexibility and scalability businesses require today. Nowadays business is done at lightning pace and it can be difficult to keep up with your competitors without a greater degree of flexibility throughout your organisation which allows you to respond quickly to changes in your market place, adopt new technology and take advantage of new employment…
Business Phone Systems – Security Best Practice If your business phone system is not managed properly and system security is weak, it could be vulnerable to hacking. Historically, there is a high risk of PBX fraud as a result of hacking attempts on business phone systems during holiday periods. This is due to business premises being left empty for longer…
Business Telephone Numbers – Important Ofcom Changes If your organisation uses business telephone numbers such as non-geographic service number for customers to contact you beginning 08, 09 or 118 you need to be aware of changes to how these numbers operate and are charged. Ofcom are introducing a new system which will provide greater confidence to callers by enabling organisations…
